Frequently asked questions

For iOS users:

1. From the Home Screen, touch and hold an empty area until the apps jiggle
2. Tap Edit in the upper-left corner
3. Tap Add Widget
4. Select The Way’s widget, choose a widget size, then tap Add Widget

This article from Apple provides more details.  

For Android users:

1. On your Home screen, touch and hold an empty space
2. Tap Widgets 
3. Find The Way’s widget
4. Touch and hold the widget and slide it to where you want it

This article from Google provides more details.

Unlike other meditation apps, The Way offers a single, long-term pathway that covers all the key areas of a deep and fulfilling meditation practice in one single program.

With The Way, you never have to make a choice, as you journey from Mindfulness into Awakening along a clear, tested, step-by-step sequence of meditation training.

The Way is made up of daily meditation sessions (Sits).

These meditation sessions are clustered into Retreats, each on a different topic. Each Retreat begins with a Talk to introduce the relevant theory, before moving on to the meditation sessions.

Together, the Retreats form Trails, which lead you through all the different parts of the meditative journey.

Try doing one Sit each day. On the occasional day when there is also a Talk, it’s ideal to do both the Talk and the Sit.

A 10-minute guided sit is certainly sufficient to build up a meditation practice. But if you prefer to sit for longer, we have included an option to listen to the exact same guidance for 15, 20 or 30 minutes.

There is also a self-guided timer, so you can put what you’re learning into practice with additional time sitting, if you want to.

If you feel comfortable or prefer to do two sits per day, that is a wonderful way to progress as well. Some students enjoy doing one session from the pathway, and one additional self-guided session later in the day.

The Way seeks to reconstruct the age-old experience of following a single program of meditation training for the long-term. This model allows a student to grow their practice more consistently, and get deeper into the possibilities of meditation than with a multitude of individual short courses. This way, the meditative path can help bring about shifts and transformations that help us in many areas of life.

Henry Shukman teaches mindfulness and awakening practices to a wide range of students from all traditions and walks of life. Henry is an authorized Zen Master in the Sanbo Zen lineage, and is the Spiritual Director Emeritus of Mountain Cloud Zen Center in Santa Fe, New Mexico.

In addition to teaching meditation, Henry is an award-winning author and poet. His struggles and traumatic experiences as a youth, combined with a spontaneous awakening experience at 19, paved the way for Henry to develop a well-rounded approach to meditation. Find out more about Henry.

Yes! Henry holds regular online sessions and in-person events. You can see a full list of all upcoming and past events in the ‘Events’ section of the app. You can also find out more about live events with Henry here.

Currently the pathway extends up to 600+ consecutive meditation sessions, talks and videos from Henry.

Our hope is for The Way to be a helpful resource for anyone wanting to explore the deeper side to meditation. To that end, we plan to launch additional features that support and deepen your practice, and will allow you to connect with Henry and other fellow practitioners.

Zen koans – ancient phrases from awakened masters that can precipitate moments of insight – are used throughout The Way. Henry gently introduces them as you progress along the pathway, and there are several areas (notably Trails 5, 9 and 13) where we dive deeply into koans and the different ways they can support our practice.

1. Mindfulness: the ability to be truly aware of present moment experience, and succumb less frequently to entrapment by thoughts and reactivity.
2. Support: the understanding that you are not a lone agent, but in fact are part of a rich network of causes and effects.
3. Flow: the ability to rest in deep states of absorption and ease, where the sense of self goes quiet.
4. Awakening: the project to truly pierce the illusions we carry around with us and see into the true nature of ourselves and our relationship to the world.

All four zones are necessary for a fulfilling meditation practice. Here at The Way, Henry will lead you systematically through them all.

The teaching that Henry guides you with in The Way is a fusion of modern mindfulness, Jhana practice, some Theravada Buddhist approaches and Sanbo Zen, while also informed by the latest neuroscience and cognitive science.

No. The Way has teaching rooted in Zen traditions, but is strictly secular. All teaching is simply an invitation to explore your own direct, first-person experience for yourself.

Mindfulness is the project to ground ourselves in our actual experience in the present, to enable us to live a more calm, centered and observant life. This is the objective of many popular meditation practices taught on apps today.

In contrast, Awakening is an altogether different project, that has been the explicit goal of many ancient wisdom traditions from East Asia. This is the project to see through ‘the illusion of the self’, and to come to understand our true nature, not as separate beings acting upon the world, but as inseparable parts of the world itself. In this project is the potential for great healing, joy and compassion.

Typically, we experience the world through a lens of subject (“I am here in this body”) and object (“that cup of water is over there, about two yards away from me”). This is a dualistic perspective. However, in non-dual states of awareness, our perspective shifts, meaning we no longer observe this distinction as fundamentally true. Instead, there is a single field of consciousness and its contents.

It is very normal to find that some guidance doesn’t resonate, or to feel that we had a ‘bad’ meditation session. Don’t worry, the pathway is designed to revisit topics gradually and methodically. You may find that the next time we touch on the same topic, you will experience it in a different way. And remember, the only bad meditation session is the one you didn’t do.

It’s actually normal for some negative emotions to arise at times during meditation. See if you can follow the guidance and either break down a negative feeling into its component parts, which will make it less intense; or else ground yourself in an external experience such as hearing or body sensation.

If it’s still too intense, feel free to back off and have a break. Go for a short walk, make a cup of tea, watch some TV, or talk to a friend. Then return to the meditation session later, when you’re feeling calmer. Also, bear in mind that some teachings regard meditation as a process of getting to know our “shadows” — parts of our psyches that are less familiar or welcome. Learning to “be with” them can help to loosen our patterns of reactivity and ultimately to release them.

Present moment experience is the type of sense experience we can have when we are fully grounded in the present. Experiences like seeing, hearing and feeling the body.

These are in contrast to other experiences, such as thinking and feeling emotions, that tend to transport us out of the present, and into memories, plans or fantasies in our minds, often with negative connotations. In meditation, we learn to notice both present moment experience, and these other types of experience, to train the mind to be calmer and more present.

Guided meditations are the simplest way to learn and practice new techniques of meditation, which are necessary to explore the foundational and the deeper sides of meditation.

If you are able to, having a free, unsupported and balanced spine is often deemed the most effective posture for meditation. This can be done sitting or kneeling, with chairs or cushions. However, it is by no means strictly necessary, and meditation can also be done sitting with a supported spine or lying down.

Try smaller time increments that are easier to fit into your schedule. Deep, positive changes can build up over time with a short (10 minutes) but daily habit. It’s more effective to meditate for 10 minutes a day than an hour once a week. If you can, try to build a habit by meditating at the same time each day. For example, right after waking up in the morning, or just before you eat lunch.

Yes! The Way is free to download and we offer a 7-day free trial to see if you enjoy the pathway.

From your mobile device, tap ‘My Way’ and then go to ‘Account information’. Then tap on ‘Subscription’. Select which subscription option you want, and then follow the prompts to set up your subscription via the Apple App Store or Google Play.

If you have any issues, please contact us at info@thewayapp.com for support

The Way is available to anyone who cannot afford the subscription cost. Please visit the Scholarship page on our website to find out more.

For subscriptions via Apple App Store: from your mobile device, tap ‘My Way’ and then go to ‘Account information’. Then tap on ‘Subscription’. Then tap ‘Edit’. You will be taken to your Apple account subscription management screen.

For subscriptions through Google Play Store: Please go to your Google Play Store subscription management screen on your phone to make changes or cancel your subscription.

Your subscription will remain active until the end of your current billing cycle.

There are two ongoing subscription options: monthly and annual. In the US, the subscription cost is $12.99 (monthly) or $99.99 (annual).

(Please note, pricing will vary slightly between countries, based on Apple’s and Google’s automatic cross-currency rates. For more information please see the app listing on App Store or Google Play)

You get access to the entire pathway of 600+ meditation sessions, as well as live Q&A events and discounts on all the live events.

Yes, we do. With one simple, single payment you can have access to The Way forever. Please see the Lifetime page on our website for more details.

Please note: Lifetime does not include the option to share your account with others!

Yes, you can! From your mobile device, tap ‘My Way’ and then go to ‘Account information’. Then tap the ‘Gift’ button. From here, you can easily send an annual subscription to friends or family members!

When registering, please make sure to click through to the live event from the Events page in the app. This will ensure your discount is applied!

Please try restoring purchases. To do this, go to ‘My Way’, then go to ‘Account Information’, then ‘Subscription’. You will see the subscription screen. At the bottom of the screen is an option to ‘Restore Purchases’.

Please reach out to info@thewayapp.com for any help!

It’s possible you’ve signed up with a different email. Try logging in using another email account and see if that works. If not, please contact support at info@thewayapp.com for help.

If you log in and your progress has been reset, it’s likely that you’ve created a new account under a different email address.

If you’re enjoying using The Way, we’d really appreciate a review, on the App Store or Google Play! If you find a bug or have other feedback on how we can improve, please contact support at info@thewayapp.com

Tap ‘My Way’, then ‘Meditation Preferences’. Then tap ‘Connect’ under Apple Health. This will enable you to log all minutes spent in meditation with The Way.

This may be because your mobile phone screen is timing out, halting playback.

Please go to ‘My Way’, then select ‘Meditation preferences’. Under ‘screen settings’. select the option to ‘keep screen on’. This will ensure that your screen does not time out from within the app while the meditation is still playing.

If you are using AirPods with an Apple device, it is also possible that you have “Pause media when falling asleep” feature turned on, which automatically pauses the playback and overrides the app. To turn off this feature, please connect your AirPods, open the iPhone Settings app, select the AirPods, and then scroll down to find and toggle “Pause media when falling asleep.”

If you have an Android device, it is also possible that the Android “battery optimization” feature is forcibly turning off the audio of the meditation sessions within The Way app. This is a feature of the Android operating system and not of The Way app. In order to fix this, please go to your phone Settings, then Battery Optimization, and then click “disable” or “don’t optimize” for The Way.

Every session is available to download for offline use! In order to do so, simply tap the ‘download’ icon in the top-right corner of each session icon, along the pathway. There is no limit to the number you can download.

You can bookmark a session at any time by tapping the ‘bookmark’ button within any meditation session. You can bookmark multiple sessions and design your own retreats to revisit!

To check which email address is linked to your account: tap ‘My Way’ and then go to ‘Account information’ then go to ‘Manage your account’. You will see your account information at the top of this page.

In order to change your account email: in the same page screen, click on ‘edit’ next to your email. This will let you update or change the email address linked to your account. Please note: if you created your account using Apple or Google secure sign-on, you will not be able to change the email address that is registered to your account.

To change the duration of your sit, tap ‘My Way’, then ‘Meditation Preferences’ then click ‘Your Account’. From here, you can change your usual sit length.

Simply navigate to the most recent email you were sent by us. Click on ‘manage your subscription preferences’ at the bottom of the email. Here you can choose which, if any, communications you’d like to receive from us.